Service Terms and Conditions
These Service Terms and Conditions (“Terms”) govern the services provided by Future Perfect Services (“Provider”) to the client (“Client”) and are hereby incorporated into the overall agreement, including any associated proposal, estimate, or contract.
1. Services, Scope, and Compensation
Provider will perform the services described in the accompanying Scope Document. Services, deliverables, project timelines, fees, and limitations are detailed in the Scope Document. Requests outside that scope will be treated as change orders and may incur additional charges.
Standard turnaround timelines will be specified in the Scope Document. Requests for faster delivery may be classified as rush projects, which may incur a 25%–50% surcharge. For short projects, delivery in under five (5) business days may be considered a rush. For longer projects, any substantially shortened turnaround may also be treated as rush work.
Fees and due dates will be listed in the Scope Document. If not otherwise stated, the Client will pay all invoices within ten (10) calendar days of the invoice date. Deposits may be required to secure project time. Unpaid invoices may result in paused work or delayed delivery.
All fees are non-refundable unless explicitly stated otherwise.
2. Client Obligations
Client agrees to provide clear, timely communication and submit files in .docx (Microsoft Word) format unless agreed otherwise. Client will disclose any style guide preferences, sensitive content, or AI-generated material before work begins.
Client retains responsibility for factual accuracy, legal compliance, and any necessary permissions or rights for publication.
If revisions are included, the Client agrees to return revision requests within ten (10) business days of delivery. Late revision returns may require rescheduling.
3. Source Verification Conditions and Limitations
Unless explicitly contracted, Provider does not verify the factual accuracy, attribution, or permissions of content. Source checking, citation formatting, and plagiarism scanning are available as separate services and must be defined in the Scope Document.
Client remains solely responsible for claims made in the manuscript and for ensuring compliance with publisher or institutional requirements.
4. Term and Termination
This Agreement begins on the Effective Date and continues until the Services are complete, unless terminated earlier by either party. Either party may terminate for material breach if the breach is not cured within thirty (30) days of written notice.
Upon termination, Client will pay for all Services rendered through the termination date.
5. Confidentiality
Both parties agree to maintain the confidentiality of non-public, proprietary, or sensitive information shared during the engagement. Confidential information will not include material that is public, independently developed, or rightfully obtained from third parties.
Provider will not use client work to train AI systems.
Unless otherwise agreed, Provider will retain project files for a minimum of 12 months after project completion. Longer retention is available upon request.
6. Warranty and Disclaimer
Provider warrants that Services will be performed professionally and with due care. Client acknowledges that editing and coaching are subjective, and that revisions reduce but do not eliminate the risk of typographical, grammatical, or factual errors.
Provider disclaims all other warranties, including merchantability, fitness for a particular purpose, or guarantee of publication or sales success.
Client is responsible for final review prior to publication.
7. Ownership and Rights
Client retains full ownership of the manuscript and all edited versions delivered. Provider retains ownership of proprietary tools, checklists, or templates used in service delivery.
Provider will not publish or share any portion of Client’s work without written consent. With permission, anonymized excerpts may be used in a private portfolio.
8. Indemnification
Client agrees to indemnify and hold harmless Provider from claims arising from the Client’s use of the deliverables, including issues related to content accuracy, permissions, defamation, or unauthorized use of third-party materials.
9. Limitation of Liability
Except in cases of gross negligence or willful misconduct, neither party shall be liable for indirect, incidental, or consequential damages. Total liability under this Agreement shall not exceed the total fees paid for the Services.
10. General Provisions
- Independent Contractor: The Provider operates as an independent contractor.
- Entire Agreement: These Terms, together with any signed Scope Document or Estimate, constitute the full agreement.
- Modifications: Changes must be in writing and signed by both parties.
- Governing Law: This Agreement shall be governed by the laws of the State of Maryland.
- Severability: If any term is deemed unenforceable, the remainder shall remain in effect.
- Notices: Notices may be sent by email and are deemed received upon delivery confirmation.
By accepting a Scope Document or submitting a service request, the Client agrees to these Terms.
If you have questions about these Terms, please contact me at contact@futureperfectservices.com.